FAQs
Account
Question:
How do I create an account?
Answer:
Open the LocalLike app and tap on “Register”. Follow the instructions to create your account.
Question:
How do I become a Traveler?
Answer:
Sign in and follow the steps to create your profile.
Question:
How do I become a Local?
Answer:
After creating your Traveler profile, you can create a Local profile based on the Traveler profile.
Question:
How do I log out of my account?
Answer:
Go to your account settings and select “Sign Out”.
Question:
How can I edit my profile?
Answer:
Navigate to the profile section in the app and tap on the pencil icon next to the information you want to change.
Question:
How do I delete my account?
Answer:
Go to the menu, click on “Delete Account”, and follow the instructions.
Bookings
Question:
How do I book an activity with a Local?
Answer:
Search for a suitable Local, select a date and time, choose an activity, and click on “Finish booking”.
Question:
How can I cancel a booking?
Answer:
Go to your bookings, tap on the booking you wish to cancel, and select “Cancel”.
Question:
How do I tip/pay the Local or receive the tip as a Local?
Answer:
For now payment or tip payment occurs after the booking ends. It is on a voluntary basis and is a sign that you were satisfied with the local.
Technical Issues
Question:
The app keeps crashing. What should I do?
Answer:
Try closing and restarting the app. If the problem persists, contact our support team.
Question:
I’m not receiving notifications. What’s wrong?
Answer:
Check your settings to ensure notifications are enabled. If that doesn’t help, contact our support team.
Question:
How do I update the app to the latest version?
Answer:
Go to the App Store or Google Play Store and search for “LocalLike”. If an update is available, tap on “Update”.
Miscellaneous
Question:
How much does the app cost?
Answer:
Nothing! The app is free to use.
Question:
What languages does the app support?
Answer:
Currently, English and German, with more to follow.
Question:
What are your guidelines?
Answer:
Please refer to our guidelines using the following link: [insert link].
Question:
Is there a way to provide feedback?
Answer:
Yes! We always appreciate feedback. Tap on “Give Feedback” in the app or send us an email.
Question:
Can I help LocalLike?
Answer:
Yes, everyone can help! Just contact us, and let’s talk.
Question:
Where can I find the Terms of Service and Privacy Policy?
Answer:
You can find the Terms of Service and Privacy Policy on our website at [insert link].